As a caseworker, family member or patient, your knowledge of how air ambulance services work — a highly regulated field — can be helpful in planning medical transportation for yourself or a loved one.
Airborne Air Ambulance offers these helpful insights into the medical transportation planning process in general and stands ready to answer specific questions.
Identify Medical Transportation Itinerary
A major step at the planning stage is confirming an itinerary, sometimes easier said than done when bedside to bedside medical care is taken into consideration. It takes an experienced support system to make every connection with ground transportation and medical facilities, crew and staff, departing and arriving — every time.
“And do it for more than 25 years,” says Airborne Air Ambulance.
“The best medical flight providers are more than in-the-air guys,” said Dr. Wayne Lyle, M.D., licensed pilot and emergency and flight-medicine specialist.
“Experienced air ambulance services understand that bedside-to-bedside care means a higher level of service than you’d get from someone who’s thinking hangar to hangar,” Dr. Lyle said. “Bedside to bedside is absolutely in the best interest of the patient — what we call the gold standard,” he said.
Identify Medical Transportation Documentation Needs
A major feature of air ambulance quality is its commitment to documentation. Caseworkers regularly inform patients and families that there will inevitably be some paperwork and the exchange of crucial medical and personal information. One way that professional caseworkers speed up the process, said Airborne Air Ambulance’s senior caseworker, is by registering in advance with the air ambulance company.
Airborne has from its earliest days recognized the crucial role documentation plays in a patient’s well being, in a family’s understanding, and in health records management. The medical, flight and support staff are skilled and knowledgeable about the sometimes-complex documentation associated with medical charts, FAA reports and certifications, and insurance-related communications and record keeping.